Refund policy

Merchandise Return & Replacement Policy

Because our merchandise is made to order, all sales through The Courage to Be Real are final. We do not accept returns, exchanges, or refunds for incorrect sizing, change of mind, or other buyer-related reasons.

Damaged, Defective, or Missing Orders

If your merchandise arrives damaged, defective, incorrect, or your order has not been received, please contact Shopify/our merchandise fulfillment support directly through your order confirmation or order-tracking information.

These issues are handled through the order and fulfillment provider, and The Courage to Be Real cannot directly process replacements, refunds, shipping claims, or lost-package claims.

Please retain your order number, shipping information, packaging, and photos of any damaged or defective merchandise, as these may be required when submitting a claim.

Please Review Your Order Carefully

Before completing your purchase, please verify your:

  • Size and product selection

  • Color and quantity

  • Shipping address

  • Contact information

By completing your purchase, you acknowledge and agree that all merchandise sales are final, except where otherwise required by applicable law.

Thank you for supporting The Courage to Be Real. ❤️

Live. Love. Be Real.